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GreenScapes Frequently asked questions (FAQ)

Here you will find answers to questions that might come up prior to purchasing GreenScapes.

What are the Computer Requirements for GreenScapes or does GreenScapes work with a Mac, can all be found on this page.

Did you know Support is Free? All our training movies are online as well as within the program. Check out the training videos Now!

Windows XP, Windows Vista, Windows 7, 8 or 10
4 GB of Random-access memory RAM (minimum) the more Ram the faster your computer will be (better 8-16 RAM) and you will be able to multi-task.
10 GB free hard drive (minimum)- this is what the program takes up.
Sound card and speakers
High color video card set to a minimum resolution of 1024 x 768
**A good mouse and pad or Graphic Tablet (even on a laptop)

YES! Windows applications run beautifully on the Mac. There are 2 Options.

Option 1: GreenScapes on the Mac with OUR PERSONAL VERSION OF CROSSOVER Client tested!
Crossover is a Mac application that allows you to run Windows programs like Greenscapes and Night Lighting on the Mac without having to install Windows and paying for a license fee or Create a Virtual Machine on your Mac.
It is by far the simplest way to run a windows Applications on the Mac we have found and WE WILL INCLUDE IT FREE (for a limited time) with your Purchase of Greenscapes as a Bonus to you. A $59.95 value. Just Download our version of CrossOver, a link will be supplied to install and enter the activation code on your invoice. Once registered. Install GreenScapes as per the instructions sent for Mac Crossover users.

We just found out today Oct. 21, 2019 that Crossover does NOT work with the new MAC OS Catalina - Please do not update from Mojave, until we know more. Like any update we are figuring it might just be a bug that will be fixed by Mac shortly.

Option 2: Other options are to have Windows emulation (installed or running on your Mac, this can be a bit expense)
If you need a flexible, full-fledged Windows installation, you still have several options. You could use Apple's own Boot Camp, which lets you install Windows on a separate partition of your hard drive. Or you could install one of three third-party virtualization programs: Parallels Desktop 7, VMware Fusion, or VirtualBox, each of which lets you run Windows (or another operating system) as if it were just another OS X application.

Design on a small touch screen maybe harder on your eyes, But you can always plug it into a larger Monitor

For Apple iPads users:
Did you know the iPad won't run Windows or Mac software?
Option 1: You may consider purchasing a Windows PC laptop /Tablet combination; it is the best of both worlds. A small windows computer with a touch screen that can fold back into a tablet. Is a work horse with a keyboard for work, and then flip it back for presentations like a Tablet. And they cost less than an iPad most of the time.

OPTION 2: A virtualization with remote access setup is your best choice (Remote Desktop). It's in the (itunes) app store FREE. READ THIS! It lets you work with whatever programs you have on your Windows computer directly on your ipad. Changes will be saved to your computer.
Con: Must have an internet connection and it is slower than using GreenScapes direct.

OPTION 3: There is also TeamViewer which is also free for personal use, which lets you remote into your desktop. Con: Must have an internet connection and it is slower than using GreenScapes direct.

**Saving your final image as a .JPG and emailing or sending it to your iPad allows you to show the client!

GreenScapes is licensed to one user for 2 computers. The licensed user also receives Free Support. What if the same user wants it on a 3rd computer? No problem we just charge you a small fee for the registration.

Once every two years we deem reasonable for a new computer and will replace one the original licenses for that user.

We consider that a 2nd User in the company! We at Landscape Design Software have taken this into consideration and discounted the additional user by more than 50%. Each additional user can put it on two computers. Or you can purchase a Single User - Computer License. This entitles the 2nd User to Free Support Too! (All users must be listed and paid for to recieve support) (If the said User leaves your company the Users license is only eligible for a one time transfer to a New User as a courtesy.) Please Call 772-647-8147 to add users.

The UAC block files from being written to your hard drive under program files. So it blocks the programs from registration. So you need to TURN IT OFF, then register the Program, you can turn it back on after that if you wish to.
The Links below will show you how to turn off the UAC.
How to turn off the User Account Control Windows 10 Video. | Printed Version
How to turn off the User Account Control Windows 8 Video. | Printed Version
How to turn off the User Account Control Windows 7 Video. | Printed Version

We at Landscape Design Software offer FREE Support. PLEASE:
1. Please be sure to watch all the training movies. In most cases you will find your answer within the videos.
2. Fill out a Support Ticket and we will get back to you ASAP.
Some questions can be answered immediately by a simple return email or video tutorial. It is best to be at your computer for support. Reserving a time guarantees I will be able to give you personal attention. Filling out the support ticket will give the support team a better understanding of the issue you need assistance with before getting on the phone together.

Yes, you can import you own images to the GreenScapes program. We even made an instruction movie in the software to show you how to do this. We also provide additional libraries as we acquire images via a Free Download Center

Do you still have questions?
Call Us: 772-647-8147

Resonable priced GreenScapes Landscape Design Software.